Privacy Policy

Field and Flesh ("we", "our", or "us") is committed to respecting and protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you use our website or purchase our handmade skincare products.

1. Information We Collect

We may collect the following information from you:

When you make a purchase or create an account:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party providers)

When you browse our website:

IP address
Device and browser type
Pages visited and time spent (via analytics cookies)

When you subscribe to our newsletter or contact us:

Email address
Any additional information you provide voluntarily

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase
Respond to your enquiries or support requests
Send occasional marketing emails (if you opt in)
Improve our website and customer experience
Comply with legal obligations

3. How We Store and Protect Your Data

Your information is stored securely on password-protected systems and is only accessed by authorised personnel. We use trusted third-party services for payment processing, email marketing, and analytics — all of which are GDPR-compliant.

We do not sell or rent your personal information to third parties.

4. Third-Party Services

We may share your data with trusted services that help us run our business, such as:

Payment gateways (e.g. Stripe, PayPal)
Website hosting platforms
Email marketing tools (e.g. Mailchimp, Shopify Email)
Analytics providers (e.g. Google Analytics)

These services only receive the minimum data necessary and are not permitted to use it for their own purposes.

5. Cookies

We use cookies to enhance your browsing experience and gather analytics. You can adjust your cookie preferences in your browser settings.

6. Your Rights (under UK GDPR)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights are being violated

To make a request or ask a question, email us at: info@fieldandflesh.com

7. How Long We Keep Your Data

We only keep your data as long as necessary for the purposes outlined above, or as required by law (e.g. tax records).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

If you have any questions about this Privacy Policy or how your data is used, please contact:

Field and Flesh
Email: info@fieldandflesh.com
Website: www.fieldandflesh.com