Cancellation
Policy
Effective Date: 09/07/2025
At Field and Flesh, every product is handmade in small batches with care and intention. Because of this, we kindly ask that you read the policy below before placing an order.
Cancelling an Order
If you change your mind, you can cancel your order within 12 hours of placing it by emailing us at info@fieldandflesh.com. We will issue a full refund if your order hasn’t already been processed or dispatched. After 12 hours, your order may already be in progress or shipped. In this case, please refer to our Refund Policy for return options.
Custom Orders
We are unable to cancel custom or personalised orders once production has begun, unless there is a fault or error on our part.
How to Request a Cancellation
To request a cancellation, email us at info@fieldandflesh with:
Your full name
Your order number
Reason for cancellation (optional but helpful)
Refund Processing
If your cancellation is approved, a refund will be issued to your original payment method within 5–10 working days. We’ll send you an email confirmation once it’s processed.
Questions?
If you’re unsure whether your order can be cancelled or have any questions at all, feel free to get in touch. We're here to help:📩 info@fieldandflesh.com